Frequently asked questions

Registration/data access

/

How can I register?

Please, to register for AVISO+ products, fill the registration form available here.

Please give us some details about your motivation. Insert A-Z letters, numbers, '.', '-', '_' and spaces only!. Note especially that the character ',' (comma) is not allowed for the moment in the motivation field.

Once I have registered, how do I have information about the products?

Once you have filled the form, you have received emails for the connexion. Please note that the AVISO+ service desk will manually validate your registration (it can take 1-2 days) and then you will access the data (an email is sent for the validation).

With your account identifiers, connect on the MY AVISO+ personal page

You will find information on the 'Help & Contact' page. The products to which you are subscribed are listed in the 'products' page.

you will have access to the services available for each product

 

Can I reset my password?

You can reset your password on www.aviso.altimetry.fr/en/my-aviso-plus/reset-password.html

Note that your account login is your email address

An email will be sent with your new password

How could I log on with my ftp account?

Symptoms:

  • I could not connect to ftp with my browser.
  • I could not download the data from the authenticated ftp folders.
  • I don't see any place to enter my username/password.

To access to data from authenticated ftp site, firstly you must have a personal account provided by the Aviso Users Services after you have properly filled the registration form available online.

There are two different accesses for the following services

  • Aviso+ Cnes Data Center
  • ftp / Thredds Data Service / Opendap / Gridded Data Extraction Tool

Once you have your access to the ftp / Thredds Data Service / Opendap / Gridded Data Extraction Tool, you have to connect with your personal account information by proceeding as follows:

1/ On your dedicated My Aviso+ web page (see FAQ "Once I have registered, how do I have information about the products"

2/ With a web browser: The FTP protocol may not be supported by your web browser anymore. The alternative is to use a FTP client such as WinSCP, FileZilla, MobaXterm.

3/ Otherwise, see below the other ways to log in:

  • by using a FTP client (FileZilla for example): enter 'ftp-access.aviso.altimetry.fr' in the hostname, then your login and password in the appropriate boxes.
  • By using Unix commands: write 'ftp ftp-access.aviso.altimetry.fr' (and then enter your login/password). You can also use the command line "wget --no-proxy" with the suitable options (--user=YOUR_LOGIN  --password=YOUR_PASSWORD).

Some parameters settings have maybe to be checked: passive mode, proxy settings...

Access to the ftp/Opendap/Thredds Data Server/Gridded Data Extraction tool

There are two different accesses for the following services

  • Aviso+ Cnes Data Center
  • ftp/Opendap/Thredds Data Server/Gridded Data Extraction Tool

Once you have registered on https://www.aviso.altimetry.fr/en/data/data-access/registration-form.html 

the login/password has been sent by email for the access to the ftp/Opendap/Thredds Data Server/Gridded Data Extraction Tool. After validation by the Service Desk, this account gives you the access (see FAQ "Once I have registered, how do I have the information about the products" in the FAQ for the complete access to the products).

Access to the Aviso+ Cnes Data Center

There are two different accesses for the following services

  • Aviso+ Cnes Data Center
  • ftp/Opendap/Thredds data server/ Gridded Data Extraction Tool

To get the access to the Aviso+ Cnes Data Center, 

log on https://aviso-data-center.cnes.fr/

and click on the button 'registration' on top right as indicated below

How can I request new products?

Once you are registered to a list of products you can ask for a new products:

Go on your dedicated MY AVISO+ web page

Go on your dedicated 'products' page

Go in the section 'Other products you may want to access':

And then select one or more products and click on 'Continue'. PLEASE, SELECT ALL THE PRODUCTS YOU NEED IN ONE STEP, AND NOT ONE BY ONE, OUR SYSTEM IS NOT YET ADAPTED TO SUCH REQUESTS.

You will have to sign the licence and submit.

The Service Desk will validate your request manually.

 

What are the conditions to get Aviso data?

Please refer to the Licence agreement for the conditions of use of Aviso+ products. 

When a product is requested, please, justify by a short text explaining how you plan to use the data. This helps Aviso in refining the available data to be better tuned to the users' needs.

For a first level of education, the best is to work with online maps (gif format), e.g. the one available through the Argonautica project, or with the Live Access Server.

I'd like data over a precise area (data extraction)

- for some gridded NetCDF data, an online extraction tool is available, please refer to your dedicated products page
- for the other dataset, users have to perform their own extraction from the global or regional datasets

Data and processing questions

/

How can I register?

Please, to register for AVISO+ products, fill the registration form available here.

Please give us some details about your motivation. Insert A-Z letters, numbers, '.', '-', '_' and spaces only!. Note especially that the character ',' (comma) is not allowed for the moment in the motivation field.

Once I have registered, how do I have information about the products?

Once you have filled the form, you have received emails for the connexion. Please note that the AVISO+ service desk will manually validate your registration (it can take 1-2 days) and then you will access the data (an email is sent for the validation).

With your account identifiers, connect on the MY AVISO+ personal page

You will find information on the 'Help & Contact' page. The products to which you are subscribed are listed in the 'products' page.

you will have access to the services available for each product

 

Can I reset my password?

You can reset your password on www.aviso.altimetry.fr/en/my-aviso-plus/reset-password.html

Note that your account login is your email address

An email will be sent with your new password

How could I log on with my ftp account?

Symptoms:

  • I could not connect to ftp with my browser.
  • I could not download the data from the authenticated ftp folders.
  • I don't see any place to enter my username/password.

To access to data from authenticated ftp site, firstly you must have a personal account provided by the Aviso Users Services after you have properly filled the registration form available online.

There are two different accesses for the following services

  • Aviso+ Cnes Data Center
  • ftp / Thredds Data Service / Opendap / Gridded Data Extraction Tool

Once you have your access to the ftp / Thredds Data Service / Opendap / Gridded Data Extraction Tool, you have to connect with your personal account information by proceeding as follows:

1/ On your dedicated My Aviso+ web page (see FAQ "Once I have registered, how do I have information about the products"

2/ With a web browser: The FTP protocol may not be supported by your web browser anymore. The alternative is to use a FTP client such as WinSCP, FileZilla, MobaXterm.

3/ Otherwise, see below the other ways to log in:

  • by using a FTP client (FileZilla for example): enter 'ftp-access.aviso.altimetry.fr' in the hostname, then your login and password in the appropriate boxes.
  • By using Unix commands: write 'ftp ftp-access.aviso.altimetry.fr' (and then enter your login/password). You can also use the command line "wget --no-proxy" with the suitable options (--user=YOUR_LOGIN  --password=YOUR_PASSWORD).

Some parameters settings have maybe to be checked: passive mode, proxy settings...

Access to the ftp/Opendap/Thredds Data Server/Gridded Data Extraction tool

There are two different accesses for the following services

  • Aviso+ Cnes Data Center
  • ftp/Opendap/Thredds Data Server/Gridded Data Extraction Tool

Once you have registered on https://www.aviso.altimetry.fr/en/data/data-access/registration-form.html 

the login/password has been sent by email for the access to the ftp/Opendap/Thredds Data Server/Gridded Data Extraction Tool. After validation by the Service Desk, this account gives you the access (see FAQ "Once I have registered, how do I have the information about the products" in the FAQ for the complete access to the products).

Access to the Aviso+ Cnes Data Center

There are two different accesses for the following services

  • Aviso+ Cnes Data Center
  • ftp/Opendap/Thredds data server/ Gridded Data Extraction Tool

To get the access to the Aviso+ Cnes Data Center, 

log on https://aviso-data-center.cnes.fr/

and click on the button 'registration' on top right as indicated below

How can I request new products?

Once you are registered to a list of products you can ask for a new products:

Go on your dedicated MY AVISO+ web page

Go on your dedicated 'products' page

Go in the section 'Other products you may want to access':

And then select one or more products and click on 'Continue'. PLEASE, SELECT ALL THE PRODUCTS YOU NEED IN ONE STEP, AND NOT ONE BY ONE, OUR SYSTEM IS NOT YET ADAPTED TO SUCH REQUESTS.

You will have to sign the licence and submit.

The Service Desk will validate your request manually.

 

What are the conditions to get Aviso data?

Please refer to the Licence agreement for the conditions of use of Aviso+ products. 

When a product is requested, please, justify by a short text explaining how you plan to use the data. This helps Aviso in refining the available data to be better tuned to the users' needs.

For a first level of education, the best is to work with online maps (gif format), e.g. the one available through the Argonautica project, or with the Live Access Server.

I'd like data over a precise area (data extraction)

- for some gridded NetCDF data, an online extraction tool is available, please refer to your dedicated products page
- for the other dataset, users have to perform their own extraction from the global or regional datasets

Altimetry questions

/

How can I register?

Please, to register for AVISO+ products, fill the registration form available here.

Please give us some details about your motivation. Insert A-Z letters, numbers, '.', '-', '_' and spaces only!. Note especially that the character ',' (comma) is not allowed for the moment in the motivation field.

Once I have registered, how do I have information about the products?

Once you have filled the form, you have received emails for the connexion. Please note that the AVISO+ service desk will manually validate your registration (it can take 1-2 days) and then you will access the data (an email is sent for the validation).

With your account identifiers, connect on the MY AVISO+ personal page

You will find information on the 'Help & Contact' page. The products to which you are subscribed are listed in the 'products' page.

you will have access to the services available for each product

 

Can I reset my password?

You can reset your password on www.aviso.altimetry.fr/en/my-aviso-plus/reset-password.html

Note that your account login is your email address

An email will be sent with your new password

How could I log on with my ftp account?

Symptoms:

  • I could not connect to ftp with my browser.
  • I could not download the data from the authenticated ftp folders.
  • I don't see any place to enter my username/password.

To access to data from authenticated ftp site, firstly you must have a personal account provided by the Aviso Users Services after you have properly filled the registration form available online.

There are two different accesses for the following services

  • Aviso+ Cnes Data Center
  • ftp / Thredds Data Service / Opendap / Gridded Data Extraction Tool

Once you have your access to the ftp / Thredds Data Service / Opendap / Gridded Data Extraction Tool, you have to connect with your personal account information by proceeding as follows:

1/ On your dedicated My Aviso+ web page (see FAQ "Once I have registered, how do I have information about the products"

2/ With a web browser: The FTP protocol may not be supported by your web browser anymore. The alternative is to use a FTP client such as WinSCP, FileZilla, MobaXterm.

3/ Otherwise, see below the other ways to log in:

  • by using a FTP client (FileZilla for example): enter 'ftp-access.aviso.altimetry.fr' in the hostname, then your login and password in the appropriate boxes.
  • By using Unix commands: write 'ftp ftp-access.aviso.altimetry.fr' (and then enter your login/password). You can also use the command line "wget --no-proxy" with the suitable options (--user=YOUR_LOGIN  --password=YOUR_PASSWORD).

Some parameters settings have maybe to be checked: passive mode, proxy settings...

Access to the ftp/Opendap/Thredds Data Server/Gridded Data Extraction tool

There are two different accesses for the following services

  • Aviso+ Cnes Data Center
  • ftp/Opendap/Thredds Data Server/Gridded Data Extraction Tool

Once you have registered on https://www.aviso.altimetry.fr/en/data/data-access/registration-form.html 

the login/password has been sent by email for the access to the ftp/Opendap/Thredds Data Server/Gridded Data Extraction Tool. After validation by the Service Desk, this account gives you the access (see FAQ "Once I have registered, how do I have the information about the products" in the FAQ for the complete access to the products).

Access to the Aviso+ Cnes Data Center

There are two different accesses for the following services

  • Aviso+ Cnes Data Center
  • ftp/Opendap/Thredds data server/ Gridded Data Extraction Tool

To get the access to the Aviso+ Cnes Data Center, 

log on https://aviso-data-center.cnes.fr/

and click on the button 'registration' on top right as indicated below

How can I request new products?

Once you are registered to a list of products you can ask for a new products:

Go on your dedicated MY AVISO+ web page

Go on your dedicated 'products' page

Go in the section 'Other products you may want to access':

And then select one or more products and click on 'Continue'. PLEASE, SELECT ALL THE PRODUCTS YOU NEED IN ONE STEP, AND NOT ONE BY ONE, OUR SYSTEM IS NOT YET ADAPTED TO SUCH REQUESTS.

You will have to sign the licence and submit.

The Service Desk will validate your request manually.

 

What are the conditions to get Aviso data?

Please refer to the Licence agreement for the conditions of use of Aviso+ products. 

When a product is requested, please, justify by a short text explaining how you plan to use the data. This helps Aviso in refining the available data to be better tuned to the users' needs.

For a first level of education, the best is to work with online maps (gif format), e.g. the one available through the Argonautica project, or with the Live Access Server.

I'd like data over a precise area (data extraction)

- for some gridded NetCDF data, an online extraction tool is available, please refer to your dedicated products page
- for the other dataset, users have to perform their own extraction from the global or regional datasets

Applications questions

/

How can I register?

Please, to register for AVISO+ products, fill the registration form available here.

Please give us some details about your motivation. Insert A-Z letters, numbers, '.', '-', '_' and spaces only!. Note especially that the character ',' (comma) is not allowed for the moment in the motivation field.

Once I have registered, how do I have information about the products?

Once you have filled the form, you have received emails for the connexion. Please note that the AVISO+ service desk will manually validate your registration (it can take 1-2 days) and then you will access the data (an email is sent for the validation).

With your account identifiers, connect on the MY AVISO+ personal page

You will find information on the 'Help & Contact' page. The products to which you are subscribed are listed in the 'products' page.

you will have access to the services available for each product

 

Can I reset my password?

You can reset your password on www.aviso.altimetry.fr/en/my-aviso-plus/reset-password.html

Note that your account login is your email address

An email will be sent with your new password

How could I log on with my ftp account?

Symptoms:

  • I could not connect to ftp with my browser.
  • I could not download the data from the authenticated ftp folders.
  • I don't see any place to enter my username/password.

To access to data from authenticated ftp site, firstly you must have a personal account provided by the Aviso Users Services after you have properly filled the registration form available online.

There are two different accesses for the following services

  • Aviso+ Cnes Data Center
  • ftp / Thredds Data Service / Opendap / Gridded Data Extraction Tool

Once you have your access to the ftp / Thredds Data Service / Opendap / Gridded Data Extraction Tool, you have to connect with your personal account information by proceeding as follows:

1/ On your dedicated My Aviso+ web page (see FAQ "Once I have registered, how do I have information about the products"

2/ With a web browser: The FTP protocol may not be supported by your web browser anymore. The alternative is to use a FTP client such as WinSCP, FileZilla, MobaXterm.

3/ Otherwise, see below the other ways to log in:

  • by using a FTP client (FileZilla for example): enter 'ftp-access.aviso.altimetry.fr' in the hostname, then your login and password in the appropriate boxes.
  • By using Unix commands: write 'ftp ftp-access.aviso.altimetry.fr' (and then enter your login/password). You can also use the command line "wget --no-proxy" with the suitable options (--user=YOUR_LOGIN  --password=YOUR_PASSWORD).

Some parameters settings have maybe to be checked: passive mode, proxy settings...

Access to the ftp/Opendap/Thredds Data Server/Gridded Data Extraction tool

There are two different accesses for the following services

  • Aviso+ Cnes Data Center
  • ftp/Opendap/Thredds Data Server/Gridded Data Extraction Tool

Once you have registered on https://www.aviso.altimetry.fr/en/data/data-access/registration-form.html 

the login/password has been sent by email for the access to the ftp/Opendap/Thredds Data Server/Gridded Data Extraction Tool. After validation by the Service Desk, this account gives you the access (see FAQ "Once I have registered, how do I have the information about the products" in the FAQ for the complete access to the products).

Access to the Aviso+ Cnes Data Center

There are two different accesses for the following services

  • Aviso+ Cnes Data Center
  • ftp/Opendap/Thredds data server/ Gridded Data Extraction Tool

To get the access to the Aviso+ Cnes Data Center, 

log on https://aviso-data-center.cnes.fr/

and click on the button 'registration' on top right as indicated below

How can I request new products?

Once you are registered to a list of products you can ask for a new products:

Go on your dedicated MY AVISO+ web page

Go on your dedicated 'products' page

Go in the section 'Other products you may want to access':

And then select one or more products and click on 'Continue'. PLEASE, SELECT ALL THE PRODUCTS YOU NEED IN ONE STEP, AND NOT ONE BY ONE, OUR SYSTEM IS NOT YET ADAPTED TO SUCH REQUESTS.

You will have to sign the licence and submit.

The Service Desk will validate your request manually.

 

What are the conditions to get Aviso data?

Please refer to the Licence agreement for the conditions of use of Aviso+ products. 

When a product is requested, please, justify by a short text explaining how you plan to use the data. This helps Aviso in refining the available data to be better tuned to the users' needs.

For a first level of education, the best is to work with online maps (gif format), e.g. the one available through the Argonautica project, or with the Live Access Server.

I'd like data over a precise area (data extraction)

- for some gridded NetCDF data, an online extraction tool is available, please refer to your dedicated products page
- for the other dataset, users have to perform their own extraction from the global or regional datasets

Doris questions

/

How can I register?

Please, to register for AVISO+ products, fill the registration form available here.

Please give us some details about your motivation. Insert A-Z letters, numbers, '.', '-', '_' and spaces only!. Note especially that the character ',' (comma) is not allowed for the moment in the motivation field.

Once I have registered, how do I have information about the products?

Once you have filled the form, you have received emails for the connexion. Please note that the AVISO+ service desk will manually validate your registration (it can take 1-2 days) and then you will access the data (an email is sent for the validation).

With your account identifiers, connect on the MY AVISO+ personal page

You will find information on the 'Help & Contact' page. The products to which you are subscribed are listed in the 'products' page.

you will have access to the services available for each product

 

Can I reset my password?

You can reset your password on www.aviso.altimetry.fr/en/my-aviso-plus/reset-password.html

Note that your account login is your email address

An email will be sent with your new password

How could I log on with my ftp account?

Symptoms:

  • I could not connect to ftp with my browser.
  • I could not download the data from the authenticated ftp folders.
  • I don't see any place to enter my username/password.

To access to data from authenticated ftp site, firstly you must have a personal account provided by the Aviso Users Services after you have properly filled the registration form available online.

There are two different accesses for the following services

  • Aviso+ Cnes Data Center
  • ftp / Thredds Data Service / Opendap / Gridded Data Extraction Tool

Once you have your access to the ftp / Thredds Data Service / Opendap / Gridded Data Extraction Tool, you have to connect with your personal account information by proceeding as follows:

1/ On your dedicated My Aviso+ web page (see FAQ "Once I have registered, how do I have information about the products"

2/ With a web browser: The FTP protocol may not be supported by your web browser anymore. The alternative is to use a FTP client such as WinSCP, FileZilla, MobaXterm.

3/ Otherwise, see below the other ways to log in:

  • by using a FTP client (FileZilla for example): enter 'ftp-access.aviso.altimetry.fr' in the hostname, then your login and password in the appropriate boxes.
  • By using Unix commands: write 'ftp ftp-access.aviso.altimetry.fr' (and then enter your login/password). You can also use the command line "wget --no-proxy" with the suitable options (--user=YOUR_LOGIN  --password=YOUR_PASSWORD).

Some parameters settings have maybe to be checked: passive mode, proxy settings...

Access to the ftp/Opendap/Thredds Data Server/Gridded Data Extraction tool

There are two different accesses for the following services

  • Aviso+ Cnes Data Center
  • ftp/Opendap/Thredds Data Server/Gridded Data Extraction Tool

Once you have registered on https://www.aviso.altimetry.fr/en/data/data-access/registration-form.html 

the login/password has been sent by email for the access to the ftp/Opendap/Thredds Data Server/Gridded Data Extraction Tool. After validation by the Service Desk, this account gives you the access (see FAQ "Once I have registered, how do I have the information about the products" in the FAQ for the complete access to the products).

Access to the Aviso+ Cnes Data Center

There are two different accesses for the following services

  • Aviso+ Cnes Data Center
  • ftp/Opendap/Thredds data server/ Gridded Data Extraction Tool

To get the access to the Aviso+ Cnes Data Center, 

log on https://aviso-data-center.cnes.fr/

and click on the button 'registration' on top right as indicated below

How can I request new products?

Once you are registered to a list of products you can ask for a new products:

Go on your dedicated MY AVISO+ web page

Go on your dedicated 'products' page

Go in the section 'Other products you may want to access':

And then select one or more products and click on 'Continue'. PLEASE, SELECT ALL THE PRODUCTS YOU NEED IN ONE STEP, AND NOT ONE BY ONE, OUR SYSTEM IS NOT YET ADAPTED TO SUCH REQUESTS.

You will have to sign the licence and submit.

The Service Desk will validate your request manually.

 

What are the conditions to get Aviso data?

Please refer to the Licence agreement for the conditions of use of Aviso+ products. 

When a product is requested, please, justify by a short text explaining how you plan to use the data. This helps Aviso in refining the available data to be better tuned to the users' needs.

For a first level of education, the best is to work with online maps (gif format), e.g. the one available through the Argonautica project, or with the Live Access Server.

I'd like data over a precise area (data extraction)

- for some gridded NetCDF data, an online extraction tool is available, please refer to your dedicated products page
- for the other dataset, users have to perform their own extraction from the global or regional datasets

Figures marked "Aviso", are copyright Cnes/CLS, but please feel free to use them, conditional on the figures not being altered, and their source being acknowledged, and with a link to this site where possible.
All other figures are copyrighted. Please do not copy without the owner's permission.